Meta & Facebook Compliant Data Protection

Facebook Business & Meta Privacy Policy

Effective Date: August 2026 • Green Field Sports Arena, Tenali

verified_user

Meta Platform & Developer Policy Compliance

This Privacy Policy explains how Green Field Sports Arena ("we", "us", or "our") collects, uses, protects, and handles personal data obtained through Meta technologies, including the Facebook Page, Meta Ads, Facebook Lead Forms, Facebook Messenger, Instagram, and WhatsApp Business API.

corporate_fare 1. Business Identity & Scope

Green Field Sports Arena operates a premier multi-sport facility (badminton, cricket nets, football, volleyball) located in Tenali, Andhra Pradesh, India. We use Meta / Facebook Business tools to interact with customers, run promotions, confirm court reservations, and provide customer support.

dataset 2. Information We Collect via Facebook & Meta

When you interact with our business via Meta platforms, we may collect:

  • Facebook / Instagram Lead Ads: Contact details you submit (such as full name, phone/WhatsApp number, email address, and sport/court preference).
  • WhatsApp Business & Messenger Chats: Inquiries, customer support messages, booking requests, and timestamps of interaction.
  • Facebook Page Interactions: Public comments, reviews, reactions, or messages sent to our official Facebook / Instagram business handles.
  • Meta Pixel & Conversion Data: Anonymous browsing analytics, device information, and ad conversion metrics to understand how users interact with our website.

task_alt 3. How We Use Collected Data

Your information is used strictly for legitimate business and customer service purposes:

  • To respond to your inquiries and booking requests initiated on Facebook or Instagram.
  • To provide automated booking confirmations, payment receipts, and slot reminders via the WhatsApp Business API.
  • To verify account credentials and prevent fraudulent or duplicate slot reservations.
  • To send relevant facility updates, seasonal tournament announcements, or coaching camp notices (only when explicit consent is provided).

share 4. Third-Party Sharing & Data Processors

We respect your privacy and never sell, rent, or trade your personal information to data brokers or third-party advertisers. We only share data with trusted service providers strictly necessary to deliver our services:

  • Meta Platforms, Inc.: For hosting our Business Page, ad management, and WhatsApp messaging infrastructure.
  • Razorpay: RBI-licensed, PCI-DSS compliant payment aggregator for secure transaction processing. (We do not store your debit/credit card numbers or CVV).
  • Hosting & Database: Secure cloud server infrastructure with encryption and restricted administrative access.

delete_forever 5. Facebook User Data Deletion Instructions

In accordance with Facebook Platform Rules and data privacy regulations, users have the right to request deletion of any personal data collected through Facebook / Meta integrations. You can delete your data by following either method below:

Option A Request Deletion via Facebook Settings

  1. Log in to your Facebook account and open Settings & Privacy > Settings.
  2. In the left-hand menu, navigate to Apps and Websites.
  3. Find Green Field Sports Arena (or the associated app/page connection).
  4. Click Remove to disconnect and revoke permissions.
  5. Click on View removed apps and websites, locate Green Field Sports Arena, and click Send Request to trigger automated data deletion.

Option B Direct Deletion Request to Green Field Arena

You can email our Privacy Officer directly with your phone number or email ID used during the Facebook interaction:

Upon receiving your request, our team will purge all associated user records, leads, and chat histories within 48 to 72 business hours and send a confirmation.

security 6. Data Security & Retention

We apply industry-standard security safeguards including TLS/SSL encryption, secure database access tokens, and role-based permissions. Personal data is retained only as long as necessary to manage your active reservations and fulfill statutory tax and legal record-keeping requirements.

manage_accounts 7. Your Privacy Rights

Under applicable data protection laws, you are entitled to:

  • Access a copy of your personal data stored with us.
  • Request correction of inaccurate or incomplete contact details.
  • Request complete deletion or erasure of your account and booking history.
  • Opt out of marketing communications or WhatsApp notifications at any time.

contact_support 8. Grievance Officer & Contact Information

If you have questions, concerns, or grievances regarding this Privacy Policy or Facebook Business integrations, please contact our designated team:

Entity Name: Green Field Sports Arena

Email: greenfieldssportsarena@gmail.com

Phone / WhatsApp: +91 93476 03435

Facility Address: 13-17-7/1, Chenchu Pet, Opposite Vibhav Residency, Tenali, Andhra Pradesh, India - 522202

Working Hours: Open Daily 5:00 AM – 11:00 PM IST